Garantie Terms and Conditions

Welcome to www.garantie.in website operated by Anglepaisa Consultancy Services Pvt Ltd The following terms and conditions govern the use of Garantie's services by you. You must read and agree to all of the terms and conditions and the attached Privacy Policy before using the Site. As the linked information is included in and formed a part of these terms and conditions, we firmly advise that you access it as you read these terms and conditions. These terms and conditions become binding upon acceptance. Acceptance of these terms and conditions is required in order to use any functionality on the site. These terms and conditions will govern how the Site is used if they conflict with any other documents. You are not permitted to use the Site in any way if you do not agree to be bound by these terms and conditions and the Privacy Policy. To review the most recent terms and conditions, make sure to check back regularly on this page. We retain the right to change or otherwise modify the terms and conditions at any time, at our sole discretion, without prior notice. By continuing to access or use this Site, you acknowledge your acceptance of the updated or modified terms and conditions.


1.1 Use of the Garantie Platform / Garantie Services:

Please read the following terms and conditions precisely before registering on, accessing, browsing, downloading, or using the Garantie website located at www.Garantie.in, and all associated sites linked to www.Garantie.in, or the Garantie mobile application or any similar platform( hereinafter inclusively referred to as, the" Garantie Platform") on any device and/ or before availing any services offered by Garantie on the Garantie Platform which may include services such as Product Registration, Service Request/ Complaint Initiation and its Status Tracking, Digital Warranties of the registered Products, sale of Warranties or Maintenance Contract Extension of Products, sale of Spares or services bought or initiated on the platform, sale of individual or blanket insurance or protection plans, or marketplace service or any other service that may be offered by Garantie on the Garantie Platform (hereinafter individually, and collectively, the Garantie Services). For the avoidance of doubt, it's clarified that these terms and conditions shall apply to all Garantie Services, whether offered by Garantie or its affiliates.


1.2 Acceptance:

You agree to be bound by the single-sign-on ID (hereinafter SSOID) terms and conditions set forth below, as well as the service-specific terms and conditions applicable to each Garantie Service, by registering on, accessing, browsing, downloading, or using the Garantie Platform for any general purpose or for the specific purpose of availing any Garantie Service (hereinafter collectively, the terms and conditions). You automatically and immediately agree to all of the terms and conditions by registering on, accessing, browsing, downloading, or using (as applicable) the Garantie Platform or using any Garantie Service or the SSOID. Accepting or agreeing to the terms and conditions will result in the creation of a legally binding contract (hereinafter Agreement) between you and Garantie. All services are provided by Garantie using the Garantie Platform and are provided under the "Garantie" brand (or any derivatives or variations thereof). As a result, all rights, benefits, liabilities, and duties under the terms and conditions shall, as the case may be, accrue to or be incurred by Garantie in connection with Your use of Garantie digital services (including, but not limited to, Product Registration, Service Request / Complaint Initiation, and its Status Tracking, Digital Warranties of the registered Products, Warranties Extension of Products), the marketplace service, or any other service. Subject to Your compliance with the terms and conditions, you may use the Garantie Services. Garantie grants You a personal, non-exclusive, non- transferable, limited, revocable license to enter and use the Garantie Platform and/or utilize the Garantie Services as long as You accept and comply with these terms and conditions.


1.3 Eligibility:

Persons under the age of 18 and individuals who have previously been barred by Garantie from using the Garantie Services or accessing the Garantie Platform are not eligible to use the Garantie Services. By accepting the terms and conditions or otherwise using the Garantie Services on the Garantie Platform, you confirm that you are at least 18 years old and have not previously been suspended or removed from using the Garantie Services or the Garantie Platform by Garantie for any reason. You further represent and warrant that you have the capacity, right, and power to enter into this Agreement and to adhere to all of its terms and conditions. Finally, you must not pretend to be someone or anything, or fraudulently assert your identity, age, or association with anyone or anything. In the case that any of the terms and conditions are violated, Garantie retains the right to suspend or permanently restrict You from using the Garantie Platform or using any of the Garantie Services.


1.4 Your Account:

You agree to use the Site only to make lawful purchases for yourself or another person on whose behalf you are legally permitted to act (and to inform such other people about the terms and conditions and/or Privacy Policy that apply to the purchase you have made). In exchange for using the Site, you represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws of India or other applicable jurisdictions (including all rules and restrictions applicable thereto). Additionally, you consent to provide the Site with accurate, current, and whole information about yourself. Garantie reserves the right to suspend or terminate your account and restrict any further use of the Site if you provide any information that is completely false, inaccurate, not current, or incomplete (or becomes completely false, inaccurate, not current, or incomplete), or if Garantie has good faith grounds to suspect that such information is completely false, inaccurate, not current or incomplete (or any portion thereof). If you use the Site, you are responsible for keeping your account secure and restricting access to the device. You agree to accept responsibility for any activities that take place under your account. You agree to immediately inform Garantie of any unauthorized use of your account or any other security breach. Garantie has the right, in its sole discretion, to refuse service, terminate accounts, or remove or edit content. Despite the foregoing, we reserve the right to refuse access to the Site and the Services we provide to anybody at any time and for any reason, including but not limited to a violation of the terms and conditions or Privacy Policy, at our sole discretion. You will be subject to additional terms and conditions when you purchase the Services of your choice. Please carefully read these additional terms and conditions. You agree to abide by the terms and conditions of any service provider you choose to do business with, including, but not limited to, paying all amounts when they are due and abiding by the service provider's guidelines and limitations on the use of its goods and/or services. You acknowledge that breaking any of these service providers terms and conditions could lead to the cancellation of your order(s), denial of access to the relevant service(s), forfeiture of any payments made for those services, and/or a charge to your account for any expenses we incur as a result of the violation.


1.5 Communication Policy:

You accept the following by accepting terms and conditions:

  • You agree that Garantie may send notifications to the mobile phone number you provided when signing up for the SSOID service on the Garantie Platform, as well as to any updated mobile number you subsequently supply on the Garantie Platform, via email or push notifications. In the case of an SMS, the alerts will only be received if the mobile device is set to accept SMSs, in the case of an email, only if the email servers and email addresses are operational, and in the case of push notifications, only if the user has authorized the receipt of such messages. You might not receive the alert at all or receive messages that are delayed if the mobile device is in "Off" mode, the email servers or IDs are down, or the push notifications feature has been disabled.
  • Garantie will make its best efforts to send alerts through SMS, email, and push notifications, and it will be assumed that You have received any information sent as an alert to the mobile phone number or email address provided while using the Garantie Platform or making use of any Garantie Services. Garantie is under no responsibility to verify the identity of the recipient(s) of the alert. You cannot in any way hold Garantie responsible for the SMS/email alert/push notification service's unavailability.
  • The Garantie SMS/email alert/push notification service is an additional service offered for Your convenience, and it may contain an error, an omission, or an inaccurate statement. You must immediately notify Garantie of any errors you find in the alert's information if you do. Garantie will then use all reasonable measures to have the issue resolved as soon as possible. You agree that you will not hold Garantie responsible for any losses, injuries, claims, or expenses, including legal fees, that you may sustain as a result of the SMS/email alert/push notification function.
  • The clarity, readability, accuracy, and promptness with which the SMS/e-mail alert/push notification service is provided is determined by a variety of factors, including the service provider's infrastructure and connectivity. Garantie disclaims all liability for any failure to provide, delay in delivery, or alteration of the alert in any form.

1.6 Disclaimer of Liability and Warranty:

Visitors to this website/portal and any third party are hereby notified that, while the administrators of this website/portal, viz Anglepaisa Consultancy Services Pvt Ltd ("Garantie"), take care to ensure the accuracy of the Content, Garantie takes no legal liability for and does not guarantee that the material provided on this website is true or full, or that these web pages will be free of errors or that its availability will be uninterrupted. Garantie disclaims any responsibility to any person for any damage or loss incurred by any errors or omissions, either caused by carelessness, accident, or any other cause; however, this disclaimer does not apply to any claims for fraudulent misrepresentation, personal injuries, or death. You hereby expressly acknowledge and accept that the use of, or inability to utilize, the service, is at your risk. You acknowledge that we reserve the right to discontinue the service at any time and without prior notice or to remove it altogether. Uninvited price changes could occur for our products. In no case shall Garantie, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising out of or in any way connected with, your access to, display of or use of this site or with the delay or inability to access, display or use this site (including, but not limited to, your reliance upon opinions appearing on this site; any computer viruses, information, software, linked sites, products, and services obtained through this site); and even if Garantie and/or its affiliates their respective service providers have been advised of the possibility of such damages. In the event of any cancellation, delay, strike, unforeseen circumstances, or other circumstances beyond their direct control, Garantie and its affiliates disclaim all liability and will not issue any refunds. They also disclaim all responsibility for any additional costs, delays, or actions taken by any government or other body.


1.7 License Disclaimer:

Nothing on Garantie website should be interpreted as granting a license to use any of Garantie's or any third party's intellectual property, whether by estoppel, implication, or other legal means.


1.8 Garantie Platform Use:

You acknowledge that we do not operate, control, or give any kind of approval to any information, products, or services on the Internet except those that are specifically identified as coming from Garantie. Furthermore, you are aware that Garantie cannot and does not guarantee or promise that any files downloaded through the Garantie Platform will be free of malware such as viruses or worms. You are responsible for putting processes in place that go by Your specific Internet security requirements and ensure the correctness of data input and output.


1.9 Prohibited Conduct:

By using the Garantie Platform, accessing the Garantie Services, or both, you agree not to:

  • Violate any terms and conditions.
  • Use another person's account without their permission, impersonate any individual or organization, falsely claim or otherwise misrepresent your affiliation with any person or organization, forge another person's digital signature, misrepresent the source, identity, or content of information transmitted via the Garantie Services, engage in any other similar fraudulent activity, or use any other method to access the Garantie Services using money that we erroneously believe to be potentially fraudulent.
  • Violate the privacy, publicity, or intellectual property rights of us or any other party.
  • Use the Garantie Services if you're under 18 without a parent's permission, or, in any case, use the Garantie Services if you're under 13 with a parent's permission and in compliance with the law.
  • Post or send any communication that is libelous, defamatory, or that reveals someone else's private or personal information.
  • Post or send any pornographic, obscene, or otherwise offensive message, data, image, or software.
  • Refuse to cooperate with an inquiry, produce proof of your identity, or share any other information that you may have provided to Garantie.
  • Eliminate security-related aspects of the Garantie Services and the Garantie Platform or features that impose restrictions on their use, or damage, disable, or otherwise tamper with such features.
  • Attempt to reverse-engineer, decompile, disassemble, or in any other way break the source code of the Garantie Platform, Garantie Services, or any component thereof, except and only to the extent that doing so is specifically permitted by relevant law.
  • Utilize the Garantie Services or the Garantie Platform in any way that could endanger, disable, burden, or damage it, including but not limited to automated use of the Garantie Services or the Garantie Platform.
  • Alter or transform the Garantie Services, the Garantie Platform, or any portion of either, unless and only to the extent that doing so is permitted by applicable law.
  • Using any method, including uploading or otherwise spreading harmful code or files with contaminating or destructive elements, intentionally tamper with or damage the operation of the Garantie Services or the Garantie Platform or the use of it by any other user.
  • Monitor or copy the Garantie Platform using any robot, spider, automatic device, or manual method without prior written consent.
  • Interfere with or otherwise disrupt the Garantie Platform or any networks connected to it.
  • Take any action that places an excessive or disproportionately high burden on the network or infrastructure of Garantie.
  • Utilize any tool, program, or procedure to bypass the robot exclusion headers on the Garantie Platform or to tamper with, or attempt to interfere with, the Garantie Services.
  • Creating false headers or altering IDs or other data to hide the source of any content communicated over the Garantie Platform or to control Your appearance there.
  • Sell any information, software, or services related to or derived from Garantie.
  • Make use of the resources and tools provided by the Garantie Platform to engage in unlawful behavior or to encourage others to engage in unlawful behavior.
  • Disclose information that is erroneous, inaccurate, or deceptive.
  • Collect or access personal information, such as financial information, regarding other Garantie Platform users by using the platform, unless and only to the extent specifically permitted in the terms and conditions.
  • Make use of Garantie Services with money that Garantie considers, in a reasonable amount of time, may be fraudulent.
  • Utilize the Garantie Services in a way that might or would subject Garantie, a third party, or You to claims, disputes, reversals, chargebacks, fees, fines, penalties, or other liabilities.
  • Making use of the Garantie Services in a way that Garantie or any payment card network erroneously believes constitutes an abuse of the payment card system or a violation of payment card network policies.
  • Act in any way that could result in Garantie losing any of the Garantie Services from its service providers or losing any of its recharge partners or business partners, including mobile operators or telecom companies, payment processors, or other suppliers.

1.10 Termination; Agreement Violations:

You acknowledge and agree that Garantie may, at any time, and its sole discretion, suspend or terminate your account (or any part of it) or your use of the Garantie Services/Garantie Platform, as well as remove and discard all or any portion of your account, user profile, recipient profile, and SSOID from the Garantie Platform. In addition, Garantie reserves the right to stop offering access to the Garantie Services, in whole or in part, at any time and for any reason. You acknowledge that Garantie may, at any time and without prior notice, terminate your access to the Garantie Services/Garantie Platform or any account you may have, in whole or in part, and that Garantie shall not be liable to You or any third party for any such termination or interruption. Any suspected instance of fraud, abuse, or unlawful action may be reported to the relevant law enforcement agency. All additional legal or equitable remedies that Garantie may have been in addition to these. You agree to immediately discontinue using the Garantie Services/Garantie Platform after termination for any reason.


1.11 Limitation of liability:

You expressly understand that Garantie shall not be liable, in law or equity to you or a third party for any direct, indirect, incidental, lost profits, special, consequential, punitive, or exemplary damages including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if the company has been advised of the possibility of such damages) resulting from (i) the use of inability of use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the services (iii) unauthorized access to or alteration of your transmissions of data (iv) statement or conduct of any third party of the service (v) or any other matter relating to these terms and conditions or the services whether as a breach of contract, tort (including negligence whether active or passive) or any other theory of liability. If despite the limitation above, Garantie or its Affiliates are found liable for any loss or damage which arises out of or in any way connected with any of the occurrences described above, then the liability of Garantie and/or Its Affiliates will in no event exceed, in the aggregate, the greater of (a) the service fees you paid to Garantie in connection with such transaction(s) on this Site, or (b) Rupees Five Hundred only (INR 500). The liability limit indicates how the parties have shared the associated risk. The restrictions outlined in this section will remain in effect even if it is determined that any limited remedy outlined in these terms was ineffective for the intended purpose. Garantie, its affiliates, and/or their respective service providers benefit from the liability exclusions outlined in these terms.


1.12 Ownership; Proprietary Rights:

Garantie is the owner and operator of the Garantie Platform and its services. The Garantie Services and the Garantie Platform provided by Garantie (hereafter Materials) are protected by Indian copyright, trade dress, patent, and trademark laws, international conventions, and all other relevant intellectual property and proprietary rights, as well as applicable laws. The Materials also include visual interfaces, graphics, design, compilation, information, computer code (including source code and object code), products, software, services, and all other elements. All Materials, trademarks, service marks, and trade names found on the Garantie Platform are owned by Garantie as between you and Garantie. You agree to respect any copyright, patent, trademark, and other intellectual rights notice attached to, contained in, or accessed in association with or via the Garantie Services/Garantie Platform by Garantie or any other party. You undertake not to offer the Materials for sale, licensing, distribution, copy, modification, public performance or exhibition, transmit, publish, edit, adapt, create derivative works from, or otherwise use them without Garantie's express permission. All rights that aren't given explicitly in this Agreement are reserved by Garantie. Please get in touch with customer care if you have suggestions for enhancements to the Garantie Services and/or Platform. Please be aware that by doing this, you hereby transfer all rights, titles, and interests in and to all ideas and recommendations, as well as any global intellectual property rights related thereto, to Garantie and shall continue to assign the same to Garantie. You acknowledge that in order to complete the above rights, you may be required to take certain actions and accept certain agreements.


1.13 Modification of this Agreement:

Garantie maintains the right to make updates to the Site, associated rules and regulations, these terms and conditions, and the Privacy Policy at any time. If Garantie updates these terms and conditions significantly, it may provide you notice by: (i) prominently displaying a notice above the relevant section of these terms and conditions or the Privacy Policy for 3 days, which is considered sufficient notice. The posting of a notice of a change to the Privacy Policy's terms and conditions will be deleted after 3 days. If you wish to terminate your account due to a change in the terms and conditions or the Privacy Policy, write an email with the subject line 'Termination' to the following email address: [email protected]. If you decide to keep using the Site, you acknowledge that doing so will be interpreted as your acceptance of the updated terms and conditions or Privacy Policy, as applicable.


1.14 Local Laws:

Garantie does not represent that the contents of the website are appropriate or readily available for use in other locations. Garantie controls and administers this website from its headquarters in Noida, India. If you access our website from another place, you are in charge of adhering to all local laws that may apply, including but not limited to the export and import laws of other nations. Unless otherwise specified, any marketing or promotional materials on this website are only intended for use by people, businesses, or other organizations based in India and adhere to all applicable laws at the time of use in India. If there are any disputes, only the courts in New Delhi will have jurisdiction over them.